Your front desk is now always on.

Watch one AI employee answer every channel, take action across your business, and bring a human in at exactly the right moment.

Your turn at the desk

Choose a business. Then talk naturally.

Ask a question, request a booking, or interrupt mid-answer. This is the live agent—not a recording.

Business

Warming up

Runs in your browser · no signup

Myndy operations desk

72 customer moments handled today

Maya ChenAI is handling pricing questionsLive
Daniel BrooksConsultation booked · Tue 9:301m
Aisha PatelWarm handoff to Jordan4m
Noah WilliamsSupport question resolved8m

Maya Chen

AI handling

“Yes, I can check availability and reserve that for you now.”

One employee. Every front door.

Customers never have to start over.

A phone call can become a text, a booking, or a human conversation without losing the story.

Answers the moment

Natural voice, interruption-aware listening, and answers grounded in your knowledge.

Does the work

Qualifies, books, records, summarizes, and follows up while the customer is present.

Knows when to hand off

Your team gets the customer, the transcript, and the reason—not a blind transfer.

Built for trust

Automation with a visible human exit.

Autopilot never means losing control. Set the rules, follow every decision, and step into any conversation from the same shared inbox.

  • Office hours and escalation rules you control
  • Recording, transcript, and summary for every call
  • Per-conversation autopilot switch
  • Knowledge sources your team can inspect and edit

Human control layer

Always present. Never hidden.

Office closedMyndy answers
Caller asks for a personRoute to on-call owner
VIP contact detectedNotify account manager
No response in 20 secondsCapture message + summary

Under the operations desk

Six connected systems make the front desk feel effortless.

The command center only works because Myndy carries each customer moment through a complete operating loop—from the first ring to the next lesson.

Explore the full system
01

Give it a front door

A real business number, ready to answer

Choose a local or toll-free number customers recognise, or bring the number already printed on your website and vehicles. Myndy provisions it, verifies it, and gives every call a clear destination.

  • Search local and toll-free inventory by region
  • Port an existing number without changing what customers dial
  • Keep calls, texts, recordings, and contacts tied to one identity
Business number San Francisco
Area code415
  • +1 (415) 555 0142 Selected
  • +1 (415) 555 0188 Selected
  • +1 (415) 555 0204 Selected
Live — calls route to your agent
02

Teach it your business

Your knowledge becomes its judgment

Connect your website, upload documents, and add the answers your team repeats every day. Myndy speaks from those sources in natural language, so the experience feels informed without sounding scripted.

  • Crawl websites and ingest PDFs, policies, FAQs, and service details
  • Update one source and keep every connected agent current
  • Trace answers back to editable business knowledge
Knowledge baseIndexed
  • yourcompany.com42 pagesReading
  • Pricing 2026.pdf8 pagesReading
  • Support FAQ63 answersReading

Caller asks

“What are your opening hours?”

“We’re open eight in the morning until six, Monday through Friday.”

03

Put it to work

Connect an agent and define the job

Assign the right AI employee to the right number, then give it outcomes—not a rigid phone tree. It can qualify a lead, schedule an appointment, answer support questions, or involve a person.

  • Route each number to the agent designed for that customer moment
  • Book into calendars and capture structured lead information
  • Escalate with the conversation and customer context attached
RoutingIdle

+1 (415) 555 0188

Business number

Riverside Dental

AI employee

Answered in1 ring
Booked appointmentTue, 9:30
Handed to a humanNever needed
04

Work together

One inbox where AI and people share the work

Calls and texts arrive in the same conversation timeline. Autopilot handles the repetitive work, while your team can open a thread, pause the agent, reply, or take a browser call without making the customer start again.

  • Shared threads for voice, SMS, summaries, recordings, and notes
  • Per-conversation control instead of all-or-nothing automation
  • Human takeover from the same workspace with full continuity
CommunicationsAutopilot
  • Angela WilliamsYesterday
  • Donald MillerCan I move my appointment?
  • Loren BedwardAgent: passing this to a personAI
  • Christine McMillanMissed call — summary sent
You opened the thread — the agent stopped replying
Message Angela…
05

Stay available

After-hours calls become tomorrow’s momentum

Set real working hours for each day and timezone. When your team signs off, Myndy stays available—answering questions, booking the next opening, and escalating only what truly cannot wait.

  • Day-by-day office hours that respect your business timezone
  • Appointments created while the caller is still on the line
  • Urgent requests routed; everything else summarized for the morning
Office hoursOpen — 8 AM to 6 PM
12 AM8 AM6 PM12 AM
  • Call at 9:47 PMAnswered in 1 ring
  • Booked for tomorrowTue, 9:30 AM
  • Waiting for you at 8 AMSummary sent
06

Get better

A playbook that improves with real conversations

With self-learning enabled, Myndy reviews completed conversations and turns useful patterns into plain-English guidance. Your team can inspect, edit, lock, or remove every learned point.

  • Nightly learning from outcomes—not a hidden black box
  • Human-written guidance always overrides learned behavior
  • Useful operating knowledge retained without customer personal details
Learned Playbook Self-learning on

Yesterday, 4:12 PM

“Do you take my insurance for a crown?”

“Most major plans, yes — I'll have the office confirm your exact cover.”

Reviewing last night's calls…
  • 7Always read the appointment date back before confirming. Yours
  • 8On insurance questions, confirm what is usually covered and offer to check the exact plan. Learned
Reinforced by 4 more calls this weekEdit or delete any point

The Myndy loop

Every conversation makes the whole system more useful.

One connected operating model—not six disconnected features your team has to manage.

Identity

One number customers remember

Context

Knowledge the agent can trust

Action

Work completed across your tools

Learning

A playbook that keeps improving

Your next customer could call after you close.

See what it feels like when your business is ready before the phone rings.

Start a live conversation