Customer Support
Handle support tickets, chats, and refund requests.
The Myndy feature guide
From the first hello to the next job.
Answer the call. Book the work. Keep your team in the loop. Explore the phone, AI employees, and connected workspace that make it happen.
Your number. Your knowledge. Your team in control.
Your front desk
Example workflow · sample data
CUSTOMER
Can someone come out to fix a leaking tap on Thursday?
MYNDY
We have a morning appointment available. Let me get your details and book that for you.
One call. A booking, a contact, and a clear next step.
01Answer
An AI agent takes the call
02Act
Book, qualify, or hand off
03Remember
Save the details in your CRM
04Improve
Review and refine the answers
01 / Phone & voice
Every ring has somewhere to go.
A real business number and an AI receptionist that knows what to do when a customer calls. During the workday, after hours, and while your hands are full.
Local & toll-free numbers
Search by region, choose a number, or bring the business number your customers already know.
24/7 AI voice agents
Answer questions, qualify callers, take messages, and book work with a natural voice. Choose from six voices.
Agent assignment & call routing
Connect each number to the right agent and route urgent calls to a person with the conversation attached.
Office hours & overflow
Set your business hours and cover nights, weekends, and the calls your team cannot get to.
Product preview · sample data
Business numberSan Francisco
Area code415
+1 (415) 555 0142Selected
+1 (415) 555 0188Selected
+1 (415) 555 0204Selected
Live: calls route to your agent
02 / Inbox & CRM
The conversation ends. The work moves forward.
Keep the message, the customer, and the next step together. Your team picks up with the context already there.
One shared customer inbox
Bring calls, texts, voicemails, and chats together so AI and people can share the work.
Human takeover
Step into a conversation when you need to, with the customer's history and previous messages in view.
Call recordings & transcripts
Review what was said, read a plain-English summary, and see the caller's intent and next action.
Contacts & lead qualification
Capture customer details, organize leads in your CRM, and keep conversation history attached to the contact.
Booking & follow-ups
Book appointments into your calendar and create follow-ups while the conversation is happening.
Product preview · sample data
CommunicationsAutopilot
Angela WilliamsYesterday
Donald MillerCan I move my appointment?
Loren BedwardAgent: passing this to a personAI
Christine McMillanMissed call, summary sent
You opened the thread. The agent stopped replying
Message Angela…
03 / Knowledge & learning
Your business knowledge. Ready for every question.
Teach your agents with the information you already have. Keep the answers useful as your services, prices, and policies change.
No-code agent training
Scrape your website, upload PDFs and documents, or paste text, FAQs, price lists, and SOPs.
Connected knowledge sources
Use Google Drive, Sheets, and Docs with permission, and share knowledge across your agents.
Editable source material
Update the source behind an answer so your agents stay current without rewriting a script.
Learning with your approval
Review unanswered questions with their call audio, add the right answer, and approve what enters the playbook.
Product preview · sample data
Knowledge baseIndexed
yourcompany.com42 pagesReading
Pricing 2026.pdf8 pagesReading
Support FAQ63 answersReading
Caller asks
“What are your opening hours?”
“We’re open eight in the morning until six, Monday through Friday.”
04 / AI employees
Beyond the front desk.
A team for the rest of the work.
Start with a role built for a real job. Give it your business knowledge and manage its work from the same workspace.
Executive Assistant
Manage your inbox, calendar, and everyday tasks.
SEO Blog Writer
Create search-optimized content for your business.
Sales Outreach
Send cold emails and keep the follow-ups moving.
Legal Assistant
Read, explain, and organize contracts.
Social Media Manager
Plan content, publish posts, and manage engagement.
05 / The connected workspace
Everything working together.
Everything in your hands.
The tools to organize your team, measure the results, connect your stack, and keep oversight as you grow.
Workspace
One control room for your team.
Give each brand, project, or department its own space to work.
Custom dashboard
Assign tasks, view activity history, and monitor conversations.
Multi-agent workspaces
Launch projects under specific brands, share team knowledge, and organize tasks by business function.
Teams & permissions
Manage team members, roles, and internal access.
Analytics
See the work. Understand the results.
Follow agent activity and the outcomes that matter to your business.
Activity & performance
Track task volume, response rates, response speed, and conversion.
Conversation insights
Review customer satisfaction, conversation sentiment, and keyword triggers.
Monthly analytics
See what came in, what got booked, and what your AI receptionist handled.
Integrations
Keep the tools you already use.
Connect your business information and workflows to your agents.
Google Workspace
Connect Gmail, Drive, Docs, Sheets, and Calendar with the appropriate permissions.
Your business identity
Use a custom domain and business phone number.
CRM, APIs & webhooks
Connect external systems and workflows on Pro & Enterprise plans.
Security & cloud
Your data. Your oversight.
Keep control of agent activity in a cloud-based system your team can access anywhere.
Reviewable activity
Agent activity is logged so your team can review the work and retain oversight.
Privacy & ownership
Your data is not shared or used to train public models.
Secure infrastructure
SOC-compliant infrastructure supports your workspace.
Always-on cloud access
Cloud-native agents are available globally, with no software installation needed.
Choosing a setup for your team? Compare plans and availability.
What do you get?
Everything below, for $99.95 a month.
This is the whole $99.95 package. You do not build any of it. We do it all, so it sounds good.
$99.95
Per month · cancel any time
- Custom onboardingWe set it up with you on a call. You do not configure anything yourself.
- Voice and knowledge tuningWe pick the voice and teach it your services, prices, hours and the answers you actually give.
- Your business phone numberA local or toll-free number of your choosing, or keep the one you already have.
- An AI receptionistIt answers days, nights and weekends, books the work and takes the message.
- Monthly maintenancePrices change, hours change, you add a service. We keep it current.
- Every call recordedThe recording and a written transcript of each call, in your dashboard.
- Monthly analyticsWhat came in, what got booked, what it saved you. One page, once a month.
Get my number
Set up on a call with us. Keep your number · cancel any time
Put it to work
Meet your next
AI employee.
Hear how Myndy handles a real conversation. Then find the right setup for your business.
