Product Timeline
Changelogs
Keep up with the latest on the Myndy platform.
Timeline
SMS Campaigns, Communications Widget, Smart AI Responses, and Platform Optimizations
March 27, 2026
- SMS Campaign Suite: Launched a full SMS campaign builder with contact picker, template selection, sender number configuration, and scheduled delivery support.
- Communications Page Widget: Added an embeddable widget panel directly inside the Communications page for faster access to live chat and agent interactions.
- Smart AI Customer Responses: Improved AI response quality for inbound customer messages with context-aware reply suggestions and autopilot enhancements.
- Agent Builder Optimization: Streamlined the agent creation flow with faster knowledge base loading, reduced build times, and improved prompt configuration UX.
- Agent Response Bug Fixes: Resolved edge-case issues where AI agents returned incomplete or malformed responses under high-concurrency conditions.
- Contact Management Overhaul: Added server-side filtering, sticky pagination, per-page selector, datalist autocomplete for filters, and a full-data export with branded Excel output.
- Platform Stability & Performance: Fixed multiple TypeScript errors, optimized Redux state management, and resolved pagination regressions across contacts and campaign flows.
MiniCRM Integration, Enhanced Communication Suite, and Admin Dashboard Overhaul
December 13, 2025
- MiniCRM Platform Integration: Successfully migrated phone and SMS systems to the new MiniCRM backend with updated API structures and enhanced communication workflows.
- Advanced Communication Features: Implemented active call UI with mute functionality, SMS WebSocket messaging, and comprehensive device management for robust calling capabilities.
- Admin Dashboard Enhancement: Added 'All Agents' (AI Employees) management, bulk operations, and improved history tracking with detailed workspace and owner information.
- User Experience Overhaul: Redesigned settings pages, subscription UIs, and dashboard navigation with better responsive design and intuitive layouts.
- Security & Authentication: Implemented robust token management with automatic refresh, proactive authentication hooks, and enhanced error handling.
- Agent Management Improvements: Added bulk agent operations, enhanced agent details display, and improved widget synchronization across platforms.
- History & Analytics: Enhanced call history with bulk deletion, caller ID display, and improved pagination for better conversation tracking.
Communication System Overhaul, Enhanced Contact Management, and Trust Center Integration
November 21, 2025
- Unified Communication Platform: Rebranded 'Call History' to 'Conversations' and 'Leads' to 'Contacts' with integrated SMS, WhatsApp, and email messaging capabilities.
- Trust Center Integration: Added comprehensive trust center features with auto-save, custom message volumes, and phone number selection for enhanced communication control.
- Enhanced Contact Management: Implemented import/export functionality, tag management, and advanced filtering with improved modal interfaces for better user experience.
- Communication Suite: Integrated Device Manager for call handling, SMS services, and auto-contact creation from incoming calls and messages.
- User Impersonation & Admin Tools: Added secure user impersonation features with session management and enhanced admin capabilities for better customer support.
- Performance & UX Improvements: Fixed long loading times, enhanced responsive designs, and improved error handling across history, phone number, and agent pages.
- Autopilot & AI Integration: Implemented unified autopilot mode with AI response handling and enhanced conversation tracking with unread message notifications.
Documentation Platform Launch, Calendar Integration, and Enhanced Demo Experience
November 01, 2025
- Documentation Platform: Launched comprehensive documentation with Fumadocs integration, featuring guides, FAQs, and enhanced search capabilities.
- Calendar & Scheduling System: Implemented full calendar integration with month navigation, event management, and workspace-aware scheduling features.
- Live Demo Enhancement: Added desktop widget previews, time extension requests, and improved demo data handling with expiration management.
- Blog Platform Upgrade: Introduced rich text editor, dynamic SEO meta tags, and completely redesigned admin dashboard for better content management.
- Workspace Management: Enhanced workspace creation with multi-step scraping flow and consistent workspace context across the entire application.
- User Experience Improvements: Added copy-to-clipboard for AI responses, transparent brain loading, and improved authentication flow with better token handling.
- Admin Capabilities: Expanded super admin features with admin management APIs and integrated live demo admin dashboard functionalities.
Blog Platform Launch, Admin Management System, and Enhanced AI Builder Features
October 18, 2025
- Blog Platform: Launched complete internal blog system with table of contents, image uploads, and home page integration.
- Admin Management: Implemented super admin capabilities with admin management APIs and role-based system controls.
- AI Builder Enhancements: Added brain loading indicators, system prompt maximization, and improved knowledge base management.
- Widget & Mobile Preview: Enhanced widget container with full-screen height, improved mobile preview with border adjustments, and fixed responsive issues.
- Knowledge Base Improvements: Fixed KB display issues, added view/edit options in agent tabs, and implemented workspace-dependent reloading.
- User Experience: Added tooltips across agent and widget tabs, restricted navigation for unsaved changes, and improved mobile preview messaging.
Phone System Enhancement, External Tools Integration, and Team Dashboard Launch
October 01, 2025
- Team Leader Dashboard: Launched comprehensive team leader dashboard combining admin and client functionalities with role-based access control.
- Phone System Upgrade: Integrated office hours management, addon validation for communications, and enhanced phone number purchase workflows.
- External Tools Management: Added external tools integration with dedicated management APIs for extended functionality.
- Call System Records: Implemented comprehensive call history tracking with updated phone system records and status management.
- User Experience Improvements: Fixed workspace avatar display, social post tab synchronization, and agent page navigation behaviors.
- Authentication Enhancement: Added Myndy branding to all auth-related pages for consistent brand experience.
AI Builder Enhancements, Voice Integration, and Advanced Workspace Management
September 13, 2025
- AI Builder Platform: Enhanced the AI Builder with Knowledge Base integration, improved test agents, and widget embedding capabilities for seamless deployment.
- Voice & Language Expansion: Integrated Deepgram voice APIs with support for multiple languages and improved voice test agents with visual feedback during conversations.
- Workspace Management: Implemented comprehensive workspace-based functionality across all features, including proper redirects and data filtering when switching workspaces.
- Subscription System: Enhanced plan-based restrictions and feature gating with improved UX for subscription management and meaningful user communication.
- Knowledge Base Overhaul: Completed Knowledge Base integration with active/inactive toggles in agent details and workspace-dependent reloading of all data tables.
- Call system Integration: Implemented call system in the communications page for direct calling capabilities.
- Admin Dashboard Improvements: Added support ticket attachments and enhanced coupon management capabilities.
Agent Builder Launch, Enhanced Payment Flow, and Expanded Social Media Integration
August 22, 2025
- Agent Builder Platform: Launched our new AI Agent Builder with voice and chat testing capabilities, allowing users to create custom AI agents tailored to their specific needs.
- Social Media Expansion: Integrated Facebook and Instagram post features, complementing our existing Twitter and LinkedIn integrations for comprehensive social media management.
- Enhanced Payment System: Streamlined the payment process into a single-page checkout with improved redirects and loading states for a smoother user experience.
- Mail Service Upgrade: Successfully integrated Gmail Send Mail API and completed Mail Service API integration for seamless email communication.
- Admin Dashboard Improvements: Added user sorting, new user creation, and user deletion capabilities to the admin dashboard with enhanced role-based access control.
- Security Enhancements: Implemented role-based route protection and improved redirect logic for non-existent users to enhance platform security.
Dashboard Enhancements, Admin Tools, and Support System Improvements
August 13, 2025
- Dashboard Visualization Upgrade: Replaced bar charts with more intuitive area charts in the user dashboard to better visualize agent usage patterns over time.
- Enhanced Admin Capabilities: Added support ticket creation for any user and implemented ticket deactivation/read status features for better admin control.
- Support System Overhaul: Integrated comprehensive support ticket APIs for both users and admins, with improved UI and notification workflows.
- Payment Integration: Successfully implemented pricing and checkout APIs with proper loading states for a smoother purchasing experience.
- Social Media Integration: Completed Twitter (X) connection functionality and post-sharing capabilities alongside existing LinkedIn integration.
- Email Features: Implemented Gmail API integration for draft email creation and improved email-related functionalities across agents.
- Workspace Management: Resolved workspace switching issues and improved workspace/website dropdown interactions for better user experience.
Social Media Integration, Blog Enhancements, and Self-Learning AI
July 26, 2025
- Social Media Integration: We’ve added LinkedIn and Twitter options, so now our AI agents can post blogs or updates directly to social media platforms once your account is connected.
- Blog Feature Update: Our blog agent now makes it easier than ever to create blogs with featured images, adding a more dynamic visual appeal to your content and enhancing engagement.
- Feedback Options: We value your input! You can now like or dislike chats to provide feedback, helping us improve the quality of conversations.
- Self-Learning: Our AI agents have gained a self-learning ability, allowing them to adapt and improve over time based on user interactions, ensuring better, more personalized support with every conversation.
Multiple Workspace Scraping, Text & Voice Chatting With AI Agents
July 14, 2025
- Scrape and analyze multiple workspaces.
- After selecting a workspace, users can individually chat with our agents.
- Voice agents are available for every employee to assist in the process.
- Myndy have the ability to link sub-websites from the knowledge base.
- our AI engine now can gain knowledge from users external files (pdf/docs) and text
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